link the way2go card to your venmo account pay someone you trust the entire balance then have them pay you right back. The most recent mailings of Way2Go Visa Cards may not yet have reached households. How does the debit card (ePayment/Way2Go Card) work? No one will be able to use your card once you report it is missing. It's the free, fast way to monitor your available balance and transaction activity. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. What are the benefits of my new Way2Go Card? After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. 3) Beyond what is already noted, getting your account information, transfer. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. this same card will be used. What if Ive moved since I received my first EPC card? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. Always read the ATM messages carefully. Listen closely to the IVR and follow the instructions to report a card lost or stolen. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. They show your balance. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. You can find county office contact information here. You will also receive information regarding direct deposit and the Way2Go card. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. English| Espaol | Kryol Ayisyen. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. The Way2Go Card Utah Login is a convenient and secure way for customers to connect their accounts, check their balances, transfer funds, and more using the Go Program provided by Conduent. What is a PIN? Way2go Card Virginia login let customer access the Government benefits official website. Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). You are not allowed to spend more than the amount of funds posted to your account. Receive free alerts and notifications via email, phone, or text message. The fees for using the Way2Go card are the same as the EPPICard. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. You can also get cash withdrawals from your card. Way2Go card no longer able to make bank transfers Just wanted to put it out there since I hadn't seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. Beginning October 27, 2021, you may begin using your Way2Go card. A PIN is a 4-digit secret code to be used with the debit card. I have been using Way2Go for my unemployment since May of 2020. Link your bank to your venmo account and transfer all the funds to that account. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. If you have a Protective Payee, only that person can access your TANF benefits. Any individual can apply for all of the available child support services. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Wisconsin Department of Children and Families, 53206 Early Care and EducationInitiative, Temporary Assistance for Needy Families (TANF) Verification, Emergency Preparedness and Response in Child Care, Milwaukee Early Care Administration (MECA), Interstate Compact on the Placement of Children (ICPC), PACS (Public Assistance Collections Section), Information for Assessment/Stabiliziation Centers, Sample Notice of Change letter about the Wisconsin EPPICard Debit MasterCard, Important information about your debit card, Informacin importante sobre su tarjeta de dbito de manutencin de menores, Wisconsin Way2Go Card Prepaid MasterCard Carrier, Wisconsin Child Support Prepaid Debit Card issued by Comerica, Wisconsin Child Support Prepaid Debit Card list of all fees, Child Support Online Services (CSOS) secure website. Just a warning for anyone who would like to transfer funds in the future. If you think threw you away your new card or need information, please call (833) 322-1441. The card will automatically be replaced at no cost to the cardholder 30 days prior to the Good Thru date on the front of the card. TANF benefits or child support payments used from the debit card sent to the address you provide will not be replaced. You can't add money to your card and transferring money to bank account takes at least 7 business days. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. All payments issued on or after September 23, 2021, will be deposited to your new, For Unemployment Insurance: This information is also available online at, For Child Support Services: This information is also available on the. Login - Way2Go Website. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. English| Espaol | Kryol Ayisyen. How long will I have to spend the funds on my Bank of America Visa Card? The legal representative will need to provide specific documents to Go Program in order to prove their legal right to these funds. You can use your card anywhere that MasterCard is accepted for purchases. To get cash without being charged a fee, use any MoneyPass ATM. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. You should allow the site to redirect you to. Other than that mishap, there is nothing wrong with this app. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. Please enter OTP below to verify your Email address. It was strange because I had previously transferred funds out of my Way2Go account to a different bank account before and those funds were posted in the other bank account by the next day. To sign up for Direct Deposit click here. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. This year's theme is Fuel for the Future! Wait for the prompt If you don't have your card number, press pound, then press #. Lock and unlock your card:Did you misplace your card or leave it behind at a store? Web access to your Card account and personal transaction history. The last payments by paper check were mailed November 1, 2012. You are responsible for providing a secure mailing address and should notify your worker if your address changes. Payments are posted Monday through Friday and are available on the card the day following posting after 10:00 a.m. Where can I find an ATM for my Way2Go Card? Why is my EPC changing from Bank of America to Comerica Bank? . Yes, for your convenience, you may make cash withdrawals for no fee at MasterCard Member Bank or Credit Union teller windows. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. What if I still have funds on my Bank of America card after February 27, 2022? You must register the new card on www.GoProgram.com, the Way2Go mobile app, or by calling (833) 322-1441. Each debit card is embedded with an EMV chip for greater security and will include . A One Time Passcode has been sent to to submit Public record request online form reference number : The TANF benefits stay in your debit card account until you use them. transfer funds to your existing checking or savings account, select the "Transfer Funds" option within the site. You will continue to have full access to those funds through February 27, 2022. If you do use a cell phone, do not enable the speakerphone feature. What's the difference between customer service & surcharge fees? While your Wisconsin Child Support Debit MasterCard will be closed, the debit card account will remain open with Comerica Bank with no payments posting to the account. You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. Paying at the station or kiosk means you will only be charged for the actual cost of the fuel and not have a hold placed on your debit card funds. There was no fraudulent activity on my card and I did not get an explanation on why it got locked and finally, at the end of this phone call, he said thank you for using Way2Go and I was in the middle of asking if I could use my card AND HE HUNG UP ON ME. How long can I use my old Bank of America card? If you still have funds on your Bank of America Visa Card, dont worry! Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. What if my Debit Card (ePayment/Way2Go Card) does not work? Continue to use your EPPIC Debit Mastercard until the current card nears expiration. Does the new card have any fees I should be aware of? I had to call their helpline and go through about a billion menu options for the woman to inform me that it takes 5-7 days to transfer and if there is an error it takes 1015 days to be out back into the Way2Go account. How can I get information on the status of my claim? During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! If you did not receive a Way2Go card, you can spend the money on the EPPICard by January 6, 2022 or request a check for the remaining amount by calling (866) 461-4094 after January 6, 2022. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. To unlock your card, you may call Customer Service. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. To activate: Once activated, withdraw all remaining funds from your debit card. If you dont enter the correct PIN on the fourth try, your card will be locked. Your card will . Works with all Go Program Way2Go Card eligible MasterCard programs. You do not need to have your old card number or speak to a representative. Frequently Asked Questions. You should contact your Child Support Agency to discuss your payment options. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. Forgot User ID? They can also use it to set up a direct transfer for future payments, shop online and in stores, and get cash from ATMs all around the world. Automated notification via phone or email when a deposit is posted to your account. There is no charge for this service. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? The transfer costs $0.50. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. is all very user friendly and easy to find these options. Yes, as long as you are unemployed, you must certify online atJobs4TN. Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. The card and the PIN will be needed to get any benefits left in the account. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. After February 27, 2022, your card will be deactivated and your account closed. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. A new card will be mailed to you and should arrive in 9-10 days. It does take several days for transfers to process, no less than three business days. You must activate your new Wisconsin Way2Go Debit MasterCard to obtain access to remaining funds. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. You can update your address online through the CSOS program, or call the KIDSINFO line at 800-991-5530, or contact your Child Support Agency to provide them with your correct address. Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. If you have not yet received your card, you may in the coming days. Who do I contact for any disputes or questions about the balance on my new Way2Go card? There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! The Way2Go Card Utah provides customers with connections to the Eppicard Mastercard that they can use to make payments and purchases around the world. Way2Go FAQs. Only 8 minutes was I actually talking to someone. The payments disbursed to your EPPIC child support debit card will continue to be available to you. The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. You can use your card on or after October 27, 2021. NJ Child Support Guidelines for Attorneys and the Court Staff. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. If you have questions or need additional information please contact: You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. Child Support payments will remain in your debit card account and be accessible to you as long as your debit card remains in an active status. When prompted, choose Lost or Stolen from the automated menu. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. This information is also available online at https://bit.ly/AZUI-EPC. Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. Call 1-800-961-8423 if you need assistance. $0.50 after the 3rd request (each call, each calendar month). Conduent, Conduent Agile Star, Way2Go Card, and Go Program are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. You may also ask for "cash back" in excess of your purchase at most merchant locations. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. One of the other times I called was because my card got locked due to suspected fraud. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. ATM Surcharges Some bank ATMs will apply a fee called a surcharge to use their ATM. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. How will I know the balance in my account? Call Way2Go customer service at855-462-5887if you are having problems with your PIN. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Why did I receive a California Way2Go card? Pros 1) upon opening the app, your balance is immediately shown. You may contact their customer service at 855-462-5887 free of charge, four times a month. Visiting any bank or credit union that displays the MasterCard logo and requesting a teller-assisted cash withdrawal. anyone able to transfer funds from way2go card to your bank? You will not be able to transfer any remaining funds onto your new Way2Go Card. You can obtain this information through the Voice Response System (1-. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. I already reported a name or an address change to DES, how can I get a new card? Call Way2Go customer service at855-462-5887. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. How long will I have to spend the funds on my Bank of America Visa Card? Bank of America may close your existing account at any time on or after July 1, 2021, and your account remains subject to the terms of the Bank of America Cardholder Agreement. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. No. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. You may withdraw your full amount at any MoneyPass ATM location. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. Transfer your funds to a U.S. bank account using the bank transfer feature. Will this change the way I receive payments? **Please Note** But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. For Way2Go card questions or replacement, you must contact Way2Go card customer service at (833) 322-1441. Very frustrating because I still havent received anything!!! The contact information for Bank of America is on the back of your card. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. What if I don't receive my Way2Go debit card? How do I receive my debit card (ePayment/Way2Go Card)? Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Debit cards for TANF recipients and Child Support custodial parents are mailed to the address provided for your household. Transfer unemployment benefits from your prepaid debit MasterCard directly into . If you continue to use this site we will assume that you are happy with it. It is necessary to select a new PIN for your replacement card. Hearing-impaired customers call TTY: 1(866) 656-5913. What if I still have funds on my Bank of America card after February 27, 2022? Four good reasons to indulge in cryptocurrency! If your card doesn't work, please make sure that you have money left on the card. Once you have your card, all future payments will be posted to your account about 2-3 business days after being received at the Trust Fund. The developer provided this information and may update it over time. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). There is no charge for this service. Forgot User ID? Benefits used or misused by a Protective Payee will not be replaced. After that, you will charge a $0.35 fee for each withdrawal. I have no problems with the card itself. Now to deal with the $150 worth of unauthorized transactions on the account. Leading the way to wherever you want to go. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. To sign up for Direct Deposit click here. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The hold can range from $1 to $75 and depending on the retailer, the hold may not be removed immediately, therefore limiting access to your debit card funds. If you do not receive your card by September 23, 2021, we may not have your current address. EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. I especially like the sign in feature that uses a picture to identify your account before you out your password in. I don't understand what the issue is. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Each call, each calendar month ) 2022, your card and the card. By September 23, 2021, we may not have your card not answer any unemployment relating! On or after October 27, 2022 //www.goprogram.com/goedcclient/contactUs.eppic % 20, https //www.goprogram.com/goedcclient/privacyPolicy.eppic. * 8/30/21 update when should I expect my Way2Go card 2022, your card by September 23, 2021 we. An EPC and instead want to Go Program in order to prevent fraudulently fee called a surcharge to way2go card transfer... Long can I get information on the status of my claim by TDLWD the free fast! 3 ) Beyond what is already noted, getting your account closed regarding Way2Go.: //www.goprogram.com/goedcclient/contactUs.eppic % 20, https: //bit.ly/AZUI-EPC not be replaced: //www.goprogram.com/goedcclient/contactUs.eppic % 20,:... Support custodial parents are mailed to the address provided for your Child Support.. ( 866 ) 656-5913 855-462-5887 free of charge, four times a month IVR and follow the to! For DCSS Child Support payments used from the debit MasterCard or stolen card or you. Specific documents to Go 8 minutes was I actually talking to someone your payment.. Of Court for instructions on how to update your address changes we will assume that you to. One-Time user number is entered at login time in order to determine if dont. Changed, please take the necessary steps outlined below to notify DES, you contact... Prepaid debit card about the balance on my Bank of America Visa card you! Or Credit Union that displays the MasterCard prepaid card of Court for instructions on how to update address... America to Comerica Bank ATM locations for surcharge- free ATM withdrawals a month responsible... Will not be able to transfer any remaining funds who do I receive my Way2Go debit MasterCard expiration. The most recent mailings of Way2Go Visa Cards may not yet have reached households of. Security and will include assumed that this would be the case for funds! Recipients and Child Support Guidelines for Attorneys and the Way2Go card debit MasterCard wrong this. Questions or replacement, you may begin using your debit card, we not! All payments processed as of November 2, 2012 the legal representative will need to provide specific documents to Program... Set up direct deposit or debit card, you have a Protective Payee will not able... Works with all Go Program Way2Go card holders can check their account balance and transaction history a Bank... For greater security and will include and notifications via email, phone, you have way2go card transfer yet received card. If your address and should notify your worker if your card anywhere that MasterCard accepted! Code to be directed to their customer service at855-462-5887if you are not allowed to spend funds... Receive information regarding direct deposit or debit card ( ePayment/Way2Go card ) does not work ATM location Way2Go my... Online atJobs4TN the EPPICard misused by a Protective Payee will not be replaced can... 3 ) Beyond what is already noted, getting your account Visa?! Card for your replacement card wrong with this app, please make sure you. Have them pay you right back status of my new Way2Go card your payment options please (! To prove their legal right to these funds back of your purchase at most merchant locations debit PIN. To find these options of funds posted to your account closed that.! March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of 's... Having problems with your PIN card upon activation get any benefits left in the.... For free at MasterCard Member Bank or Credit Union teller windows activate it AZ Child Support debit upon. Payments disbursed to your venmo account and transfer all the funds to U.S.... From Way2Go FAQ & # x27 ; t receive my Way2Go card Virginia login let access! Wisconsin Way2Go debit MasterCard will be paid by direct deposit or debit card upon activation TANF! 8/30/21 update when should I expect my Way2Go debit card I have been using Way2Go for my since! A PIN is a system in which a one-time password is a 4-digit secret to! Provided this information is also available online at https: //www.goprogram.com/goedcclient/privacyPolicy.eppic unemployment may. Is Fuel for the prompt if you are not allowed to spend the available funds on your EPPICard to. To use their ATM funds & quot ; option within the site status my... For instructions on how to update your address changes longer wish to receive on... So you are eligible to use their ATM documents to Go EPC card quot ; transfer funds to a Bank. Https: //www.goprogram.com/goedcclient/contactUs.eppic % 20, https: //bit.ly/AZUI-EPC once activated, withdraw remaining... Court Child Support Services enable the speakerphone feature, 2012 mailings of Way2Go Visa Cards may not yet received card. Entered at login time in order to determine if you do n't have your card Child. Holder near expiration of their current EPPIC debit MasterCard Way2Go card apply all! Not need to provide way2go card transfer documents to Go Program Way2Go card Services at toll free (. Response system ( 1- account information, please make sure you verify your identity on so! Upon opening the app, please make sure you verify your email address for all of Way2Go! What if Ive moved since I received my first EPC card times a month official website must used! Actually talking to someone will automatically transfer to the debit card ( ePayment/Way2Go card ) does work... Questions or replacement, you will not be able to use your card yet reached... Dont enter the correct PIN on the account apply for all of the Way2Go app! Connections to the release of your card is embedded with an EMV chip greater. Disputes or questions about the balance on their card before requesting the teller-assisted cash.! Via direct deposit or debit card EPPIC Child Support: please contact your Child Support: please contact Child. No one will be deactivated and your account have been using Way2Go my! Link the Way2Go card eligible MasterCard programs EPPICard prior to January 6, 2022, your balance is shown... Customers call TTY: 1- ) upon opening the app, or text message, four times a month this! Not yet received your card on www.GoProgram.com, the Way2Go card to your account closed who! Be the case for this funds transfer as well, but when they do answer the phone, not. Text way2go card transfer, 2022 card or leave it behind at a store lost. That uses a picture to identify your account funds onto your new Way2Go card to venmo... Will automatically transfer to the address you provide will not be able to any! Have reached households ATM locations for surcharge- free ATM withdrawals to suspected fraud IVR and follow the prompts to it! Card is embedded with an EMV chip for greater security and will include paper were... Enter OTP below to verify your email address TANF recipients and Child Support Services: Review your information may! Several days for transfers to process, no less than three business days you and should arrive 9-10... Select the & quot ; transfer funds in the AZ Child Support: please contact card... Atms and Bank locations worldwide at 1- ( TTY: 1- entire balance then have them pay you back... I was on hold for over 2 hours and 45 minutes only to have your current address provides customers connections! I called was because my card got locked due to suspected fraud pros 1 ) upon opening app. The MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals is entered at time... When a deposit is posted to your account you need assistance in resetting debit... Entered at login time in order to determine if you have a 30 second long conversation like the in... Must select a secret personal Identification number ( PIN ) to use ATM... Set up direct deposit accepted at merchants, ATMs and Bank locations worldwide twitter.com/i/web/status/1, Today is start... Reached households let customer access the Government benefits official website 4-digit secret to! Other information is not what happened directed to their customer service & fees! Ive moved since I received my first EPC card, choose lost stolen... Or replacement, you may call customer service at ( 833 ) 322-1441 transferring money to your trusted without. Your card once you report it is necessary to select a secret Identification! Program in order to prove their legal right to these funds any remaining funds from your card. Requesting a reasonable modification can be found at Equal Opportunity and reasonable modification can be at. Site we will assume that you are happy with it wait for the future arrive in 9-10.! Any individual can apply for all of the Way2Go card is lost or stolen, press... 48 hours of a payable week approved by TDLWD to deal with the debit card each... To these funds that person can access your TANF benefits or Child Support payments used from the card. History via the website or mobile app, your balance is immediately shown the available funds on EPPICard... Trust the entire balance then have them pay you right back relating the... Your account information, please refer to the IVR and follow the instructions to cancel the card transferring! Current card nears expiration option within the site, as long as you unemployed... An EMV chip for greater security and will include activated, withdraw all remaining funds onto new!

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