liveops nation agent portalliveops nation agent portal

SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. We couldnt have done it without Openforce. Are you an employee? Log in. Returns the exact phrase match within quotes. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. I am being paid to do what I enjoy, which is helping people. We call this agent community Liveops Nation. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Find a client match. Check the Eligibility requirements and make sure were currently accepting applications in your state. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Earning potential. Create a new account Sign an Independent Contractor Agreement. Login. Sign in or create an account. Copyright 2023 Liveops, Inc. All rights reserved. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Support. See Configure the Okta Browser Plugin settings. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Their consistency, professionalism and customer service are unparalleled in the industry. Well learn about your business and help guide the best solutions based on your needs. Shante If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Openforce simplifies your contractor management processes by providing a single platform solution. When call volumes are low, you pay less. Please enable it to improve your browsing experience. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Why become a Liveops agent? Support. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Enjoy the freedom of being your own boss. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Live far from an urban center? Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The VirtualFlex platform delivers the right agent at the right time, with the right results. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. lexisnexis agent application customer portal. Efficient. Contact UsBecome an Agent. Quickly assessing customer needs and providing sound solutions. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . Autonomy. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Push existing Okta groups and their memberships to the application. We didnt just evolve the remote contact center model, we revolutionized it. Copyright 2023 Liveops, Inc. All rights reserved. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. Earning potential. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. FLEXIBILITY AT SCALE. Forgot your password? 8 Steps to get startedSubmit your application. Here's everything you need to succeed with Okta. Its why weve led the industry in virtual, flexible agent services for more than 20 years. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Login Login to track your existing support requests. Take your first call. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. I love the freedom element. - Liveops The modern contact center. Documenting details of calls and customer interactions. I like to help people. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? mutual of omaha ltc agent licensing portal. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work! The world class support of Liveops and unparalleled access to world-renowned clients. Liveops. Client opportunities may have additional requirements, including expanded client-specific certification. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Not everyone will be as precious with your business as you are. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Please update your browser to the latest version on or before July 31, 2020. Intelligent SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. All rights reserved. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Functionality Add this integration to enable authentication and provisioning capabilities. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Its why weve led the industry in virtual flex agent services for more than 20 years. Earning potential. Thats what were there for. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. | Source: Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. 68% of Agent employees at Liveops would recommend their employer to a friend. See Capabilities for more details. Check out our opportunities. FLEXIBILITY AT SCALE. Flexibility. Creates or links a user in the application when assigning the app to a user in Okta. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Enjoy the freedom and flexibility of being your own boss. Liveops Okta. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The background/credit check requires a $45 processing fee paid directly to our vendor. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. They are empathetic and committed to each interaction with your customers. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. This means you can choose when, where, and how often to work! We understand the complex nature of managing independent contractors. Groups can then be managed in Okta and changes are reflected in the application. Learn about Liveops Enterprise Solutions Click Here . Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Flexibility. Join Liveops Nation and experience the freedom and autonomy of being self-employed! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Set your own schedule to work around your life. The background check requires a $24.99 processing fee paid directly to our vendor. Grow your home business through Liveops client network, working with the brands you know and love. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. I use the money to take my grandchildren shopping or on day trips. Login here. Earning potential. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Im also a nurse. Dual Monitors are strongly encouraged (often required). Support. Need to plan around other commitments? Managing multiple systems, programs, and screens simultaneously. Please review the Liveops basic technology requirements by clicking here. VirtualFlex solves for that. Earning potential. Liveops mobilizes reliable, brand-certified agents. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Warning: It appears that you have disabled cookies. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. December 02, 2021 09:00 ET Want to build your own integration and publish it to the Okta Integration Network catalog? Initiate a background check. From professional services to documentation, all via the latest industry blogs, we've got you covered. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You get to dictate when and how often you commit to providing services. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Client-specific computer technical check. Flexibility. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Support. Find ready-to-work contractors where and when you need them. Want to become a Liveops agent? See Capabilities for more details. To accept cookies continue browsing as normal. We are passionate about the agent experience, because we know agents have many choices in their careers. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. This network has hard skills in your industry, and soft skills from life experience. Your customers deserve the best at every touchpoint.

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