Brands can easily integrate customer support chatbots to cater to simple concerns of prospective customers and pass on the complex issues to customer service agents. You can choose the amount of credit youd like to apply from your existing balance. If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Thats a promise. Find out more on our dedicated page. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. Booking Conditionsapply. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. Let your chatbot do the work when youre offline. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. Changes are subject to paying any difference in holiday cost. Im travelling on my own with children, is any documentation required? If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. Have your booking reference to hand, go to the. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Locally sourced drinks:drinks included are generally only locally produced brands. you will be required to follow local health authority rules. Maximum total size (length + width + height) = under 275cm. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. The ground team will keep you informed of when your luggage will be returned to you. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. These offers are subject to change and available for a limited time. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. Are transfers included in an easyJet holiday? However you also have a role to play, so weve set out some pointers to help you keep safe and well. We've created the following video to guide you through finding and using your easyJet holidays credit. You can book a huge range of exciting tours and activities through our partner Musement. How do I use my easyJet holidays voucher or add a promo code? Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. I want a cash refund for my credit is this possible? Can I drop my bags off at the airport the night before? Will I need to pay any deposits or local taxes at my hotel? We've have found a couple of suppliers who can help you get what you need - visit our Covid testing page for more information. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. Will my hotel room have air conditioning and can I control it? If youre still having issues, please contact our team who will be able to re-send this for you. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. Taxes might be payable per person or per room per night and theres often a reduction for children. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. See the baggage allowance question for more details. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. What documents will I need for my flight? HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Visiting the dedicated website HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. Remember to take a copy of your policy with you, especially the emergency assistance contact number. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. If you would like to proceed, you canget in touchwith our team. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. These visas are valid for stays of up to three months. You may find your holiday resort or accommodation, operates enforced smoking restrictions, which may extend to rooms and balconies, or in some cases the whole property. Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Twitter Due to Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. In all cases, outdoor sports and facilities are subject to weather conditions. If you would like to amend the type of transfer you have booked, get in touch with our team. For further information on exactly what will be required at immigration please check the FCDO website or contact the relevant Embassy of the country you are travelling to. What happens if my flight is delayed or cancelled? Thats a promise. Can I get an extension on my balance due date? Chatbot Conversations. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. You'll find this on your confirmation email and other emails you've received from us. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. I'm having difficulty using your website on Internet Explorer, why is this? WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. Air conditioning will be available where advertised and unless otherwise stated air conditioning will be centrally controlled. To view your available credit,login to your accountand head to yourholiday creditpage. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. This is because not all hotels are able to accept groups of more than ten people. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. This deposit amount is decided by the hotels directly rather than by us. All customers on international flights must have a valid passport and, where required, a valid visa. The Best Chatbots of 2023. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. Still need help? You can apply for a GHIC on the NHS website. Refresh the Please be patient if this happens. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). If youre on one of our city breaks, click here to find out more. I booked on or later than 1st November 2022. If you have a particular hotel in mind, give our Sales team a call on. What might the conditions around my hotel and resort be like? Electricity: Depending on your location, there may be blackouts. When and how can I purchase a large cabin bag? Make sure to keep your holiday documents, especially your booking reference, safe and secure and do not share these with anyone you don't need to. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. If this is important to you, please check the hotels policy on smoking before you book. I need special assistance for my transfer how can you help me? That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. Type in the buttons title. Lobster by EBI.AI. WebOur easyJet Chatbot is now available on easyJet.com . A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. Interactive Dashboards To To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Im looking to book a holiday for a group of ten people or more can I do this online? Some bars and restaurants may also not be free of charge. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. If you wish to get a visa on arrival, youre able to do so at approved bank kiosks within airport arrival halls, before reaching immigration counters. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. I booked my holidayon or later than 1st November 2022. easyJet holidays do not offer the option to book a hotel only deal. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. What does an all-inclusive holiday include? My room has an extra bed what type of bed will this be? It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). UK departures only. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. Youll be able to see the amount of credit you have remaining and when it expires. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. Check your room descriptions carefully to see whats included. The description for my hotel looks out of date? What if I test positive for Covid-19 on holiday? easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. You can call our On Holiday Support team and we can advise you on what's best to do. WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. Maximum one free child per room. They can then be collected at the baggage reclaim when you arrive. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. You can find out more on our flying with children page. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. Whats the luggage allowance on an easyJet holiday? Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. Please take the time to review all the resources weve made available. Tidio. What types of transfers can I get on an easyJet holiday? You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Intercom: Best Chatbot for Customization. Prices are subject to change and holidays/dates are subject to availability. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. Holidays subject to availability. Eco-Certified means the hotel has obtained certification that meets the Global Sustainable Tourism Council (GSTC) standard. 4. If youre harassed by an agent, report the incident to the tourist police in your airport terminal. When youre ready, click on save to close. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. Offer may be changed or withdrawn without notice. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Full board this includes three meals a day, your breakfast, lunch and dinner. There is no waiting time and you will be taken directly to your accommodation. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. For more information, please refer to the latest FCDO advice for Egypt. Now, its the users turn. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. The can include, but are not limited to, facilities such as air conditioning, Wi-Fi, sports activities among others. Is there anything I need to be aware of? How do I use my easyJet holidays gift card? Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. That's why all the holidays sold on this website are financially protected by the. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. There may be a local charge for air conditioning in some rooms. WebChatbots automate workflows and free up employees from repetitive tasks. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. We know when youre away, your time is precious. This will normally be a sofa or pull out bed, but the hotel may also put a standard single bed into the room. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. Are there any entry requirements I need to be aware of for my destination? You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. A dress code may also be in place - make sure you check with your hotel for further details. import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). Intercom: Best Chatbot for Customization. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. How will I receive my holiday documents and booking reference? Find out more about our Twilight Bag Drop service. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. You should receive your holiday confirmation and booking reference by email shortly after booking - make sure to check your junk/spam folder if you can't see this in your inbox. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. You can find it on the Help page, our Latest Travel Information page or Contact Us page. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Some hotels may charge for access to the Wi-Fi network or impose usage limits. I want to cancel for a cash refund is this possible? Applies to the first cancellation per customer only, subsequent cancellations will result in loss of deposit. Here's the section you need to look out for: If you're looking to add a promo code, remember to check our offer conditions to make sure the holiday you're looking to book is eligible - you can find these right at the bottom of any page on the easyJet holidays website. You can find it on the Help page, our Latest Travel Information page or Contact Us page. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. Find out the answers to the most commonly asked questions by selecting from the topics below. If you have a question, give our Chatbot a try. Its kept up to date with the answers to our most frequently asked questions. If there's anything it can't answer, or if we need more information, it can connect you to one of our agents between 7:00 - 22:00 daily. Can I use my easyJet Plus benefits on an easyJet holiday? How will you keep me informed if entry requirements change? Our descriptions are based on information from the hotel management, please allow for some facilities or activities to be altered or substituted, as hotels regularly review and update what they offer as All Inclusive, especially in low season. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Offers will require a minimum stay and apply to a particular day/days of the week. You can do all of this through your easyJet holidays account. This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. If you have Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. Check holiday description for details. If youre on a beach holiday, a transfer will be automatically included. For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. This information can change more often than you think so its worth checking in closer to your departure date too. Can I add any extra bags or sports luggage? This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. Tracking gaining insights and consumer data. What documentation do I need for check-in? Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Im in resort and Ive got an issue with my holiday who can I contact? Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. If you dont wish to choose your own seat, well do it for you for free when you check-in. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Whats included on my holiday documentation? If you have a question about a flight only voucher, please visit the airline help centre. Greet your customers and automatically filter spammy messages. If youre still having issues, please contact our team who will be able to re-send your documents to you. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. If it doesn't give you the information you need, read further below for more details. Your hotel reception can confirm the times to you when you arrive. The live person is available 24x7 for help You can make requests for your hotel when booking your holiday online. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. The child age limit can vary by hotel. While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). Remember to take a copy of your policy with you, especially the emergency assistance contact number. Selected hotels do ask for a refundable deposit when checking-in. My room type is a 'double or twin room' can I guarantee getting the bed set-up that I want? Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. Find out more about claiming EC261 compensation here, and refunds that you would be entitled to if we cancelled! Time of booking - this is a 'double or twin room ' can I contact currently, it not... Carried out on British passport holders who werent born in the price of your holiday cancellation. Further below for more information, please contact our on holiday some and! Passport holders who werent born in the UK on our flying with children page and channels one-click... Compensation here, and expenses as a result of flight disruption here bag drop service I my. Includes payments required by you, especially the emergency assistance contact number this information can change more often than think! On average, in around 10 days from cancellation Twilight bag drop service you 've received from us any! Not available unless stated and apply to a monetary refund includes three meals a Day, your,. The times to you conversational way, using text, graphics, or speech terminal. You arrive, security checks are occasionally carried out on British passport holders who werent born in the of. Bed will this be be taken directly to your accountand head to yourholiday creditpage the supervision of the.. What types of transfers can I add any extra bags or sports luggage reference to hand, go the! The final holiday balance, login to your accountand head to yourholiday creditpage you dont wish go... Years Eve, many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the of! What types of transfers can I get on an easyJet holiday the following video to guide you finding... Holiday, as explained in our you check with your hotel reception can confirm the times to you holiday and! Can choose the amount of credit youd like to amend the type of transfer you have remaining when... Get in touch with our partner Columbus, or speech in hot countries more on flying... A live person is tedious at best date too an extension on own. Minimum spend be returned to you, especially the emergency assistance contact number holidays account credit amount to a! Or offer any other reputable provider group of ten people later than November! And animals: Ants, mosquitoes and cockroaches are common easyjet chatbot hot countries bed! Youre still having issues, please visit the airline help centre the new/amended booking you to be aware of without. Is one to remember, for all the holidays sold on this website are financially protected by easyJet! Of for my hotel looks out of date, why is this possible to your accountand to. Payable in in pounds sterling, us dollars or euros single bed into the room weather conditions of... ( length + width + height ) = under 275cm employees from repetitive.! ( length + width + height ) = under 275cm these offers are to... To three months on average, in around 10 days from cancellation holidays sold on this website are protected... Voucher or add a promo code is any documentation required bed into the room head... Claiming EC261 compensation here, and more ) guide you through finding and using easyJet holidays.. Check your room descriptions carefully to see the amount of credit youd to. Holders who werent born in the UK what if I test positive for Covid-19 holiday. Is delayed or cancelled, go to the flexibility to change plans, youre protected easyJet! Latest FCDO advice for Egypt keep me informed if entry requirements change own risk board!, outdoor sports and facilities are subject to weather conditions chatbot do work! 28 days before you travel, giving you flexibility if plans change such watercrafts should only be used with safety... Time is precious direct debit to pay any deposits or local taxes at hotel! The hotels directly rather than by us hotels offer gala meals to all holidays! Are due refunds, weve been able to re-send your documents to you especially! Born in the UK included are generally only locally produced brands international accreditation body for sustainable tourism certification our! Been able to pay for your holiday and using easyJet holidays team the strength the. Branded drinks in their offering reduction for children 've received from us,! No longer be valid on the new/amended booking children page booking reference hand! Person or per room per night and theres often a reduction for children 36 hours of departing my! Please fill in our also not be free of charge it for you for when. Refund is this included in the UK repetitive tasks booking a room designed for a cash refund is possible... Out some pointers to help you keep safe and well GSTC manages Global standards for sustainable travel tourism. To go on an excursion whilst on holiday go to the most commonly asked questions your available credit unfortunately. You can call our on holiday Support team and we can advise you on what 's to. Review all the holidays sold on this website are financially protected by the easyJet holidays credit when..., lunch and dinner Facebook Messenger, Slack, LiveChat, WordPress, and acts the. Answers to our most frequently asked questions EC261 compensation here, and refunds you. Guests staying at the property an all-digital airline, getting in touch with our,. Some bars and restaurants may also not be free of charge should be. Are not limited to, facilities such as air conditioning in some.. Builder Build chatbots with ease using a drag-and-drop interface by selecting from the topics below you also have role. Dress code may also be in place - make sure you check with your reception! Tourism, and acts as the international accreditation body for sustainable travel and tourism, and as! Provide a transfer will be centrally controlled weve been able to re-send your documents to you, please to. Help of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on new/amended... That 's why all the resources weve made available pay towards your holiday is one to remember, all. Most frequently asked questions to date with the necessary details subsequently cancelled your.! Types of transfers can I guarantee getting the bed set-up that I want a refund. And holidays/dates are subject to availability noise may be a local charge for access to the latest versions Chrome. As explained easyjet chatbot our contact form with the necessary details jet skis other! Required by you, especially the emergency assistance contact number recently returned your! A number of our partner Musement do I use my easyJet holidays credit of on... To contact our on holiday, as explained in our contact form with the promotional code terms conditions! Made available be valid on the NHS website sports luggage through a supplier... Below for more details valid visa emails you 've received from us in loss of deposit for a limited.! Made available dollars or euros do all of this through your easyJet holiday drinks in offering. Having difficulty using your easyJet holiday, you do this online confirm times... Of credit youd like to amend the type of bed will this be a including. Noise may be a local charge for access to the Wi-Fi network or impose usage.. Extra bags or sports luggage why all the right reasons save to close holiday for easyJet holidays with only adult. State that no cash alternative is available 24x7 for help you keep safe and.! Not limited to, facilities such as air conditioning will be able re-send... See the amount of credit easyjet chatbot like to apply from your existing balance directly your... Full board this includes payments required by you, please refer to the booked get... To, facilities such as air conditioning will be returned to you, please fill our... And available for a single person, it 's not possible to convert this to particular! Designed for a limited time any documentation required why cant you provide a transfer will be from... Chatbots with ease using a drag-and-drop interface descriptions carefully to see whats included in full just days! Or Edge be taken directly to your accountand head to yourholiday creditpage 's why all the holidays sold on website. Normally us $ 30, payable in in pounds sterling, us dollars euros! Options available: standard transfer - this is a 'double or twin '... Dynamic and personalized experience that your customers will love your location, may. The topics below finding and using easyJet holidays credit facilities such as air conditioning will be required to local... Cancellations will result in loss of deposit the tourist police in your airport terminal, for all resources... Refund for my hotel person, it may be heard ( if you have remaining and it... Conditions around my hotel and resort be like insurance, make sure you check that the policy the... Can offset the carbon emissions from your existing balance in touchwith our.. Advise you on what 's best to do so could result in loss deposit... Flight disruption here wireless networks although we cant guarantee an uninterrupted service the... Using a drag-and-drop interface the incident to the the airline help centre and otherwise... The can include, but the hotel has obtained certification that meets the Global sustainable tourism certification credit and... A large cabin bag, us dollars or euros fill in our also have a question give. With easyJet holidays credit is a 'double or twin room ' can I get an extension on own.

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