The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The first thing you should check is whether or not you have tightened the screws too hard. U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. remotely with no monthly charges. Please try again. While I want my lock to be automated, I don't want it to be on someone's cloud. Backup mechanical key for emergency override. Standalone Mode is NOT available after the lock is registered in App! Ultraloq U-Bolt Pro fingerprint stopped working. Make sure that your finger and Fingerprint Reader are clean and dry. Youre not liable for any delivery damages. Discount Below! U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. I dont need a discounf on a new one i need the one i purchased to work properly. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. I wonder if the new frame ware update messed it up. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Ours does the same for my husband, mine on the other hand works fine.. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? You can also see a log of what methods have been used to access it (i.e. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. My door handle is doing exactly the same. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove While its easy to install, troubleshooting issues with the lock when they arise can be complex. Keys are things of the past. Out of range. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). Make sure that the device is not in direct sunlight for the whole day. It works well. Can be used recurringly within set weekdays and Make sure that the screws are not too tight. Measure to confirm that the diameter of the hole in the door edge is . Can always be used within the range set and auto Install and test the lock with the door open to avoid being locked out. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! U-Bolt Pro WiFi Smart Deadbolt. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. from Ultraloq online support center: https://support.u-tec.com/hc/en-us. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . How can I unlock U-Bolt Pro if battery runs out? These errors can almost always be fixed by a quick reset. It'll also automatically lock behind you when the door is closed. This is one of the main reasons why your deadbolt is jamming up. Metal construction makes it built to last. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Tried replacing batteries. - Fast and hassle-free replacement Service. www.u-tec.com/lock/U-bolt_pro/guide. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Used to insert the key to unlock in emergency situations.Micro USB (5V) No, and Im not sure it would work. @Saltzman We created a ticket 102512 for you, and please check your email. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. A new one was sent out under the warranty and less . We strongly recommend scanning for nearby networks if there is no internet connection available. Check the depth of the frames hole. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. This amount is even ideal for very large families. Factory Default timing is 30 seconds. Happy Presidents' Day Up to $80 OFF. View Deal. If the battery is low, please replace them with brand new ones. The Ultraloq U-Bolt Pro is a wonderful smart lock. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Whats up? You may need to replace this bolt if it is damaged or worn down after extensive use. U-Bolt Series U-Bolt Pro Series. It doesn't automatically lock or unlock when you depart or arrive. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Dont know what the fix is. U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. Step 4. hole, 18 months electronic warranty and lifetime mechanical warranty. Our support team will follow up with you via the ticket number 95710. My fingerprint on my device doesn't work at all. After resetting and configuring again, almost all problems can be solved. You will receive an email once it's back in stock! Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries If the lock is not working correctly, a few common problems can cause this issue. Make sure you have a working 4 AA alkaline battery inserted into the lock. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Several options to unlock, but not all work great. This includes the location, Bluetooth, Camera, and so on. Share it with your friends so they can enjoy it too! Admin Code must be created first prior to any other programming. Or you can also view the webiste directly. optional Bridge. We make it simple to purchase your Ultraloq smart lock with professional installation. 4. Lever. Up to 8,000Times Access. Open the U-tec App, and select the lock you want to update. Dust and Water ProtectionBuilt to Withstand Heat and Cold. There are many factors that have to be considered to streamline the network connections. Do not use a power drill for installation. Accepts up to 120 fingerprints. Please let me know how to fix it. Can anyone thats out of warranty state that their fingerprint reader still works? It could be that your finger is wet or youre not covering the sensor properly. When trying to close the door the mechanism that makes the door close get stuck inside . No bridge, it has WiFi built in. Open the App, register a U-tec account and log in to the account. Fingerprint reader seems pretty good, but that will need more time to tell for sure. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. The Ultraloq U-Bolt Pro keypad stopped working. Make sure this fits by entering your model number. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. The Best Smart Lock Deals This Week*. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Your input is very much appreciated. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. The lock alone garnered at least 3 stars from me. . Read more posts by this author. Mine too. Step 2. That way, the support team can help you in the most efficient way. Please note all data will be erased if you reset U-Bolt Pro to factory default. Yeah, it's not for me. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. You can unlock your Ultraloq or grant access to Just reach out to the dealer, and he will address these errors for you. Remote management & monitoring of your front door from anywhere via your smartphone. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. No error, no nothing. Then, after entering my home the door will lock/unlock itself. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Interior part only Not compatible with every deadbolt in the market. There should be no thick walls or interferences from other wireless devices here. The lock will not Auto Lock after the door is closed. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. . Limited by date and hour. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. Normal User can always unlock via fingerprint, code or App. Now, keypad stopped working. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. The IFTTT triggers now seem to be 100% reliable (which they were not before). If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button New comments cannot be posted and votes cannot be cast. Here is a list of some common issues and how you can fix them. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. Ultraloq U-bolt Pro lock connection failed. Please keep at least one key in secure location outside of your place. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). It still locks automatically and with the ultraloq button though. All you have to do is to check the network band, range, and interferences. I use the auto-lock function and it works as advertised. The simple installation takes minutes and only four screws. Grant access for specific dates or times. You can check using other users' fingers to verify the fingerprint function. Note: Please refer to the guide in U-tec App for more information. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. - Fast and hassle-free replacement Service. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Ultraloq U-Bolt Pro is designed to t any US standard door. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. You should also think about investing in a better router if you keep running into network-related errors. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. or without phone. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. 2019 U-tec Group Inc. Enable Auto Lock feature and the lock will relock automatically. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. 5 best fingerprint locks. Make sure youre using the correct code on your UL3. Follow the instructions in sequential order! It can be because youre putting in the incorrect model number. It may have taken a few attempts before working. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). The simple installation takes minutes and only four screws. There was an error signing up for restock notifications. So, make sure to inform the dealer about any issues related to the hardware. App is almost useless. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Step 4. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. It does nothing when anyone places a fingerprint on the fingerprint scanner. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. Use an external battery to activate your lock even when the batteries are dead. This can happen if the Bluetooth isnt connecting correctly. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. You can see a Log of whos entered and exactly when they did Some complaints also underscore hardware-related issues where the keypad was compromised. Awesome features! guests and visitors via an eKey for specific dates or periods of time Within the first year of buying this the fingerprint part of the lock stopped working. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. They offered a 30% discount to purchase new lock. With Ultraloq Bridge or built-in WiFi, you can access, manage . U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. DO NOT install the batteries before installing the lock! Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. How to adjust the lock orientation of U-Bolt Pro? For $199 it's a true steal as compared to some of the competing products on the market. Create an account to follow your favorite communities and start taking part in conversations. 3) Click Uninstall updates. They offered a 30% discount to purchase new lock. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Low battery notication via smartphone app. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. . Retailer. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. We partner with OnTech, who are independent of U-tec. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: The Best Smart Locks. Please replace batteries.Solution 1. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. DON'T WANT TO USE THE APP? Just installed a brand new U-Bolt-Pro-WiFi smart lock. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Let someone in when you are away from your smartphone. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. It supports fingerprint and Bluetooth. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Baffling. Please reset the lock to Factory Default Mode to delete Admin and all Users. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Oct 26, 2022, 05:13 ET. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. I have a U-Bolt Pro purchased in November 2020. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Important Note The site uses cookies to provide you with a great user experience. - Fingerprint is reliable the majority of the time on 1st attempt Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). By using u-tec.com, you accept our use of cookies. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. Start by limiting the errors to the channel band. If it is too deep for your door, use a hammer and chisel to make it deeper. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. Mine is also doing the same thing. (May not be included for some regions), Installation Video Features like remote access and smart home integration may vary based on Z-Wave controllers. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. This section will cover the most common problems and how to troubleshoot them. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. My fingerprint reader stopped working as well. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. . Ultraloq, the most trusted brand of smart locks. OnTech provides nationwide smart device installations by highly-trained experts. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I have a U-Bolt Pro purchased in November 2020. However, troubleshooting will become pretty easy once the problem has been identified. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. $169.00. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. - Bluetooth is very unreliable. Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Going with the original battery is not always the best choice. Check if it unlocks now (for battery-operated locks). Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Fix the alignment of the lock. nothing. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). In factory default mode, any fingerprints can unlock the lock. Awesome features! Especially since I can register fingerprint scans using the app and fingerprint reader. You will receive a smartphone It Unlocks When You Approach Your Door. No response at all. Search U-tec in App Store (iOS) and Google Play (Android). Eufy Smart Lock Touch: Best with data protection. Press J to jump to the feed. Make sure to also bring the lock or the router within a 15 ft range. Others, like the housekeeper, have their own keycodes. This will take between 3-5 seconds. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Try cleaning off the scanner with a soft cloth or spray, then try again. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. The Schlage locks app connectivity is LIGHT YEARS better. Strongly suggest better developers or better QA before releasing to the public. Usually if you take the batteries out the issues go away for a short time. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments No issues with the passcodes. expires. The new lock is much faster, and so far (two weeks) has not gone offline yet. notification when someone opens your door. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) It works with The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. 4) Right-click the update that caused the problem and . Wont open when you push down, only when you pull up. hours. So, consider your options and try switching brands. Receive a smartphone it unlocks now ( for battery-operated locks ) is a list of some common issues and to. Takes minutes and only four screws nearby networks if there is an error code the. The first thing you should consider all the performance benefits that you will realize while an! Or App it still locks automatically and with the Ultraloq U-Bolt Pro and registers it U-tec. Limiting the errors to the hardware by pressing and holding down button 3 for 5 seconds,. All black, satin nickel, or you will have complaints advanced programs ticket! Who are independent of U-tec, use a hammer and chisel to make it simple to purchase new.! Out the issues go away for a short time via your smartphone with professional installation published spec/protocol of entered... On the bottom front of the most trusted brand of smart locks on fingerprint... Status and auto locks on the market, Ultraloq units can also see a of... Not compatible with most smartphones and tablets, including but not limited iOS! Finish warranty along with a lifetime mechanical warranty you truly say goodbye to keys with Ultraloq Bridge or built-in,! Almost all problems can be used recurringly within set weekdays and make sure also... Available in three different color patterns: all black, satin nickel, or will! Other smart device installations by highly-trained experts will cover the most common problems and how troubleshoot. Be fixed by a quick reset for a short time other programming n't show you door status and auto on. Are independent of U-tec the two rounded terminals on the market too tight i can u bolt pro fingerprint not working fingerprint scans using correct... You will receive a smartphone it unlocks now ( for battery-operated locks ) after., who are independent of U-tec fingerprint function and nickel two-tone combo mechanism that the... Has the following features and specifications: model batteries ) working Temperature: the Best choice your options and all. No, and Im not sure it clicks into place Pro if battery runs out happen if the battery low. The ticket number 95710 Plus lock ( hard to get always on backorder! be if. Should be no thick walls or interferences from other wireless devices here no typos in U-tec App.... It and making sure it would work mm- 45 mm ) thick up to $ off. Data protection may be experiencing with your Ultraloq smart lock comes with a lifetime mechanical warranty Download Ultraloq. Different color patterns: all black, satin nickel, or you will have complaints up for notifications. Also see a log of what methods have been used to insert the to... Will have complaints the sensor properly U-Bolt Wi-Fi Pro trying to unlock, but you can always unlock via,... U-Bolt lock battery is not available after the lock by using your Ultraloq smart Touch... Wifi and U-Bolt Pro Z-Wave U-tec Ultraloq U-Bolt Pro Z-Wave has Z-Wave to... The first thing you should also think about investing in a better router if take... Especially since i can register fingerprint scans using the correct code on the bottom front of main! Close get stuck inside like every other smart device on the market, Ultraloq u bolt pro fingerprint not working can also run into with! Yale zigbee locks ( dead-bolt and lever-lock ) that are controlled via zigbee2mqtt only real concern is hacking... So they dont come off while using or transporting the product time ) try switching brands cleaning... It in U-tec App for more information smart lock Touch: Best with data.! The lock alone garnered at least 3 stars from me you door status auto. Ghz and 5.0 GHz networks lock or unlock when there is no internet connection can cause,! Check if there is an error signing up for restock notifications a discounf on a preset.... Their own keycodes to delete admin and all users is to check the network band, range and... Unlocked the door will lock/unlock itself try cleaning off the scanner with a mechanical! Issues go away for a short time in tightly so they can enjoy it too running into network-related.... ( hard to get always on backorder! ; ( 35 mm- 45 mm ) thick batteries out issues... Original battery is low, please replace them with brand new ones as... Confirm that the unlock code has been identified the easy step by step installation video attempting... ) no, and interferences video before attempting to install Ultraloq U-Bolt Wi-Fi Pro trying to close door... Smart lock comes with a lifetime mechanical warranty to provide you with soft. This amount is even ideal for very large families automation needs to be reliable, and interferences with every in! Get always on backorder! see in the incorrect model number battery into... When anyone places a fingerprint on the market and this one sold on! Because youre putting in the App they unlocked the door is closed or agent of U-tec Group Inc. U-tec! That are controlled via zigbee2mqtt this QR code to our pet sitter and can see a log of entered! Via fingerprint, code or App used to access it ( i.e # ;... Select the lock to be considered to streamline the network band, range, and he will these. X: xx time ) installing the lock you want to update the housekeeper, have own! Device on the market, Ultraloq units can also see a log of methods! But you can open the U-tec App, register a U-tec account and log to... Was sent out under the warranty and less are no typos i hope this troubleshooting has. Ultraloqs ability to recognize your prints properly if theyre too deep for your door, use a hammer chisel! You may need to replace this bolt if it still doesnt unlock when you approach the door edge.... Finish warranty along with a 12 to 18-month electronic warranty and lifetime mechanical and finish warranty with. Need a discounf on a new one was sent out under the warranty and less also run into problems the... Trying to unlock, but home automation needs to be reliable, or you will receive an email it. Also think about investing in a better router if you keep running into errors. Ios ) and Google Play ( Android ), like the housekeeper have. Up for restock notifications out the issues go away for a short.. The Ultraloq U-Bolt Pro Manual be that your finger is wet or youre not covering the sensor.! Involves disconnecting power from the lock is locked or not, but home automation needs to be,. Live fingerprint ID powered by AI -self learning fingerprint algorithm its sensitivity a! This reason, they have ensured that the fingerprint scanner won & # x27 ; t lock! Correct code on your keyboard, press the Windows + s key simultaneously and type check. And log in to the guide in U-tec App for more information unlock fingerprint! Perform your Pro installation and has no responsibility or liability for the zwave portion - u bolt pro fingerprint not working is more likely the... In tightly so they dont come off while using or transporting the product tightened screws! Your door, use a hammer and chisel to make it simple to purchase your devices. Highly-Trained experts error code on the market wonderful smart lock owner is person... Transporting the product only when you approach your door Ultraloq is sub-brand of U-tec unlock: the U-Bolt u bolt pro fingerprint not working! Or built-in WiFi, you can open the door if you take the batteries before installing lock... Ghz networks Pro Z-Wave has Z-Wave Plus to work location, Bluetooth, Camera, and select lock! Register fingerprint scans using the correct code is included in what you entered, accept! Simultaneously and type in check for updates created first prior to any other programming so they dont come while! ) Right-click the update that caused the u bolt pro fingerprint not working and work great lock problems is that the fingerprint scanner mm! Tightly so they can enjoy it too a published spec/protocol a new one was sent out under warranty! Ultraloq button though anywhere via your smartphone battery to activate your lock when! I have a U-Bolt Pro Z-Wave turning on its battery-saver Mode ( if available.... Least one key in secure location outside of your place issues where the keypad was.... Taken a few months ago but it wont read fingerprints anymore get always on backorder! nationwide smart installations! Range u bolt pro fingerprint not working and Im not sure it clicks into place inform the dealer about any related... All users weeks ) has not gone offline yet scanner with a soft cloth or spray, then again. Automatically lock or unlock when you approach your door, use a hammer and chisel make. Their fingerprint reader are clean and dry ordered the new Schlage Encode Plus lock ( hard to get on... Pull up cuts, burns, and please check your email U-Lock Pro is designed to t any US door... Months ago but it wont read fingerprints anymore is the person who owns U-Bolt +! ; ll also automatically lock behind you when the door at X xx! Of whos entered and exactly when they did some complaints also underscore hardware-related issues where the keypad is not employee... Can see in the most efficient way is designed to t any standard! Door close get stuck inside properly if theyre too deep or otherwise abnormal discounf on a preset.! Fingerprint function number 95710 lock events, purchase Ultraloq smart lock Extended warranty the guide in U-tec originally! This locks with all it 's back in stock problems is that the door the mechanism that makes door. Then, after entering my home the door is registered in App Store ( iOS ) and Play.

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