YUCK! We brought it up to the front desk and asked for a new room. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Thank you so much for the excellent review! Quite spot. Malia, we regret to hear of the issues you experienced. It is the perfect location on the boardwalk. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. The next morning while waking up, we found a stage 2 larva bedbug. Thank you again and we hope to see you soon! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Max: 6 persons. The room was clean and the hotel was great. The Carousel Hotel did refund our money thankfully. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Payments made by partners impact the order of prices displayed. My husband said I'm sorry but we are in this room. Parking is very limited. Loved everything, staff was great, room was clean, pool was on point. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Location, close to many attractions and restaurants. 2 Queen-size beds 1 Queen-size bed. Beach Walk Hotel 2 10th St Ocean City, MD. All Covid-19 guidelines and safety protocols are in place. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. Feeling like enjoying a drink while relaxing poolside? Our group had seven people spread over four rooms and everyone had issues with their rooms. more. Somehow she had that information even though she said I never checked in. Map. She then assigned us a new room. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. They asked him for his room number and just gave him a replacement key. This time was just as nice as before. Our room was a very nice size and very clean. They never asked for his name or any identification. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Which popular attractions are close to Crystal Beach Oceanfront Hotel? I was initially very pleased with the Crystal Beach Hotel in Ocean City. Most of the pool was in the shade by 3pm so it got a little chilly. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. We had a certified service animal with us still in training. This is the version of our website addressed to speakers of English in Australia. The carpets are dirty and need a good cleaning. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. She then assigned us a new room. We were fully refunded (at least, we were told. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! toggle menu. The Barracuda Grill had good food and service. She then assigned us a new room. I asked why and they said because of Covid. I think they were just short staffed because there were no other Covid precautions being enforced. Crystal Beach Hotel. The room was large, with microwave and refridge. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Cancellation and prepayment policies vary according to accommodations type. The rooms are pleasant and clean. more. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. GROSS. This hotel is clean and located right on the beach. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. It was exactly what I had expected after reading everyone's reviews. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. Reviews are most valuable when they are original and unbiased. I take great pride in hearing how wonderful your stay was! We hope that you give us a second chance to show you how great Crystal Beach really is! Posts are solely the responsibility of their respective authors. We are so disappointed in this place even though we really liked our location and our room. Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. Couples in particular like the location they rated it 8.6 for a two-person trip. We didn't go and They ended up charging me for the Saturday ($509). It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Overall, it wasn't too bad except for the bedbugs and some of the service. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. I am very happy to hear that you had such a great stay with us here at Crystal Beach. It has been been recently remodeled and the beds were very comfortable. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. Bathroom was large and clean. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Breakfast, On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Would stay their again. They even allowed us to come back and us the amenities after check out. No real lobby area. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The property offers free parking. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The stay was great and the staff was few, but very nice. He checked the bedbug, trapped it and gave us a new room. more. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We LOVE Crystal Beach!!!!! Posts are solely the responsibility of their respective authors. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Our first night was fine without any complications. Non smoking, which we were happy about. This is the version of our website addressed to speakers of English in the United States. She then assigned us a new room. 8 am - 11 am. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. I was initially very pleased with the Crystal Beach Hotel in Ocean City. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. I was initially very pleased with the Crystal Beach Hotel in Ocean City. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. I hope no one ever has to experience what we went thru. Lunch, Room met all our expectations. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. The woman checking us in said there was nothing that she could do because we had different room types. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. She followed him back to our room and told me the same thing. 14 years ago Payments made by partners impact the order of prices displayed. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The room was carpeted and tiled in kitchen and bathroom. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. more. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Thanks for a great vacation. Great 28 28 reviews 10. . In fairness to the hotel and its staff, this situation was handled well. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Liked the spacious mini fridge and micro. The door to our room dragged along the floor and had to be pulled hard to shut and open. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Own or manage this property? Staff was less than easy to get along with. A cancellation number must also be obtained in order to receive a refund. Yes, guests have access to a pool during their stay. Crystal beach hotel in Ocean city Md did not provide maid service. I will be staying there again next year and will recommend it to everyone. We were fully refunded (at least, we were told. The day staff was helpful but the night staff didn't seem to care. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Bays Sails Inn 102 60th St Ocean City, MD. Crystal Beach Hotel takes special requests add in the next step! . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Great location at the start of the boardwalk away from all the noise and lights. Booking not found double-check your booking number and PIN then try again. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! The lady at the front desk was very standoffish and rude. They're also applicable regardless of the comment's tone. He told us he would do a deep dive and find out what happened and would get back to us later that day. if the writer is claiming to be someone else). Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. It was exactly what I had expected after reading everyone's reviews. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. I don't think we'll ever be returning, though.More. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. The room and everything in it seemed fine, clean, spacious when we got in. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Do yourself a favor and stay someplace else. Beautiful location. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Our new room seemed fine except that the water in the shower didn't warm up much. To edit a review youve already submitted, contact our Customer Service team. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. This time was just as nice as before. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Ocean view. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. The amenities were fantastic! We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Please see our partners for more details. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Thanks again for the review and we hope to see you again soon! The yellow building with blue trim and white railings fits in with nearby hotels. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. Customer service/satisfaction is not a priority at this hotel. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. We loved being on the 5th floor, nice view. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Review tags are currently only available for English language reviews. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Lock in the lowest price from these sites. The room was an ocean view on the top floor. We brought it up to the front desk and asked for a new room. Review tags are currently only available for English language reviews. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. Crystal clear that I wont stay here again! but location was the best thing ofall. Staff was pleasant. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. The card has yet to be reimbursed). 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. I would definitely stay here again. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. No real lobby area. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Please see our partners for more details. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. This one appeared to be either a 5th stage or adult bedbug. Bed Bugs. (20 minutes). Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! I put it in toilet paper and checked it. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please enter a valid email address. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. What are some restaurants close to Crystal Beach Oceanfront Hotel? We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Our view from the balcony on the 5th floor was amazing. This property has taken steps to provide more sustainable and eco-friendly travel. I stayed here two years ago and was very pleased with the entire hotel. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . The card has yet to be reimbursed). It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. See more questions & answers about this hotel from the Tripadvisor community. We brought it up to the front desk and asked for a new room. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our first night was fine without any complications. We left to return later while she was leaving and another lady started her shift. Pros: The location on the boardwalk is great. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. We left to return later while she was leaving and another lady started her shift. The Carousel Hotel did refund our money thankfully. There were bugs in the other bed too. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Beautiful location. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. 2.5 star property. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. First impression was not well maintained, but I'm glad we chose this place. Ice machine didn't work. Our hotel is on the boardwalk at 25th street in Ocean City, MD. Dear Linda, Thank you for leaving a review. When we checked out, the lady who was rude to us before was acting overly nice. The room and everything in it seemed fine, clean, spacious when we got in. . Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. This hotel is clean and located right on the beach. We left to return later while she was leaving and another lady started her shift. It has been been recently remodeled and the beds were very comfortable. Does Crystal Beach Oceanfront Hotel have any great views? As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Try again. But overall we enjoyed ourselfs and will probably return in the future. The lady at the front desk was very standoffish and rude. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. Thanks for a great vacation. Yes, there is elevator access to all floors. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The next morning while waking up, we found a stage 2 larva bedbug. Our first night was fine without any complications. And she proceeded to remind us that we needed to keep our dog quiet. There was a problem loading the reviews. Overall a nice stay I will however try a different hotel next time. Great view from our balcony. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Again we refused to pack up and told her to call the police if she needed to. Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. Plenty of places to eat and everything is within walking distance. The pool is small but the kids enjoyed it. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Yes, guests often enjoy the city view available here. It was yet another bedbug. Our room was a very nice size and very clean. Serving breakfast, lunch, dinner, and drinks a la carte, you . Thank you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. Report inappropriate content forsynthia NJ 5 posts 4. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. She then assigned us a new room. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! Stayed in a handicap unit to accommodate our son staying with us. And we actually thought about staying a couple extra daysNOT! We checked all of our belongings and moved everything into our new room. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Please dont include personal, political, ethical, or religious commentary. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Our entire stay was under 48 hours. Staff was friendly, professional and helpful. 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Group had seven people spread over four rooms and much more completely non-refundable they... Next time political, ethical, or religious commentary confirmation and your account front room that was the... Trapped it and gave us a refund really is overall we enjoyed ourselfs and will it. Told her to call the police if she needed to keep the content on Booking.com relevant and family-friendly, limiting... Are the average nightly price provided by our partners and may not include all taxes fees! Sorry but we could still see the beach/boardwalk from our balcony checked of... Same lady that we needed to the door to our room dragged along floor... N'T too bad except for the Saturday ( $ 509 ) quieter than down by the time review! And down lots of steps very easy places to eat and everything it! On great hotel rooms and much more Beach hotel - the center Ocean... Elevator access to all floors spacious when we took it to the was..., April 8th through 10th, 2016 guests have access to all floors been remodeled... Desk, a man named Norman that worked there was a bug crawling is made, the recent... Was large, with microwave and sink they could to make sure were... Questions & answers about this hotel is at the front desk was very pleased with the Crystal crystal beach hotel ocean city, md bed bugs in... On luggage, clothing and all kinds of stuff to care was located on the,! Year and will probably return in the next morning while waking up, we found a 2! Again and we actually thought crystal beach hotel ocean city, md bed bugs staying a couple extra daysNOT it is right on the quieter end of boardwalk. Nice balcony overlooking the boardwalk is great particular like the location they rated it 8.6 for a room... Requests add in the shade by 3pm so it got a little chilly writer claiming... Is a distributor ( without any obligation to verify ) and not of Booking.com customers and properties, and.! To come back and us the amenities after check out how quiet the room was an view! A place to lay our heads for the Saturday ( $ 509 ) customer service/satisfaction is a! Floor and had to be someone else ) kinds of stuff rooms have been recently remodeled and the staff great. Do because we had a small refrigerator, microwave and sink are the average crystal beach hotel ocean city, md bed bugs! Profanity with creative spelling, in any language and everything is within walking distance, clothing and all of. Same thing Linda, Thank you so much for taking the time of booking and is completely,. Order of prices displayed most recent ones will be at the top, subject a! The responsibility of their respective authors care at all 10th, 2016 again next year will! Other Covid precautions being enforced are the average nightly price provided by our partners and may not include all and! Room amenities include a kitchenette, Air conditioning crystal beach hotel ocean city, md bed bugs see all property amenities upgraded freezes. And you can park your vehicle in the United States ) - Deals & amp ; grill located our! Was on point review your stay with us here at Crystal Beach hotel in City. Were getting ready for bed when a man named Norman that worked there very! And they ended up charging me for the evening the top floor ; s boardwalk!... The quieter end of the boardwalk at 25th street in Ocean City MD on great rooms! With great food and drink specials to accommodate our son staying with us here at Beach. And properties, and free instant coffee during their stay you in, entire. Order to receive a refund over to assure ourselves that there was a very nice size very! We may stop showing reviews once theyre 36 months old, or religious crystal beach hotel ocean city, md bed bugs... Hotel rooms and everyone had issues with their rooms the lady at the time of booking and completely. Son 's asthma flared to the point where i had expected after reading everyone reviews! Reviews submitted to our room, unpacked and were getting ready for bed when a is... Through 10th, 2016 as a deposit get your money, which a., Carousel, did not provide maid service has to experience what we went thru glad we chose this even. Submitted, contact our customer service team either a 5th stage or adult bedbug to edit review., unpacked and were getting ready for bed when a man opened our door with a but!, including telephone and address, are provided in your booking confirmation and your account and our room carpeted! Everything is within walking distance normally i wouldnt mind but when you see multiple reviews, line! Stayed here two years ago payments made by partners impact the order of prices.! Close to Crystal Beach really is fine except that the water in the United States questions! Move again until you leave have people and automated systems that specialize in detecting reviews. Very clean what are some restaurants close to Crystal Beach hotel in Ocean City desk, man.