/Contents 52 0 R /W 0 /Subscript /Span If you look someone in the eye, they pay more attention to what is being said. >> /Type /Page /Resources << Your chosen form of communication will depend on your family dynamics. 0000003194 00000 n endstream endobj 1661 0 obj <>/Metadata 54 0 R/Pages 1658 0 R/StructTreeRoot 79 0 R/Type/Catalog>> endobj 1662 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 1658 0 R/Resources<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/StructParents 1/Tabs/S/Type/Page>> endobj 1663 0 obj <>stream >> >> /TT2 40 0 R << 0000006180 00000 n null 252 0 R 463 0 R 464 0 R 463 0 R null 253 0 R 465 0 R null 254 0 R The sender establishes the context of the message so it can be understood. 430 0 R null 431 0 R null 432 0 R null 433 0 R null 434 0 R null >> In order to be able to study feedbacks and responses, many factors including the language and culture of the receiver/audience are to be judged. 0000081725 00000 n Q.What is the meaning of Language or Semantic Barrier? Some of the environmental factors are Noise, time, physical distance, space, climate and place. Effective communication skills are fundamental to good interactions between two or more people. communication management that can impact a project, either good or bad as: A clear and concise communication plan; The availability of technology. 401 0 R 402 0 R 403 0 R] 9 [249 0 R 459 0 R null 250 0 R 460 0 R null 251 0 R 461 0 R 462 0 R 461 0 R /TT0 38 0 R When we communicate effectively, both the sender and receiver feel satisfied. ( there is too, much noise it can irritate people and they may not be able to hear each other. 148 0 R null null 369 0 R null null null 370 0 R null null /CropBox [0.0 0.0 595.32 841.92] .3\r_Yq*L_w+]eD]cIIIOAu_)3iB%a+]3='/40CiU@L(sYfLH$%YjgGeQn~5f5wugv5k\Nw]m mHFenQQ`hBBQ-[lllfj"^bO%Y}WwvwXbY^]WVa[q`id2JjG{m>PkAmag_DHGGu;776qoC{P38!9-?|gK9w~B:Wt>^rUg9];}}_~imp}]/}.{^=}^?z8hc' >> +}omnwau<>uw%,V{( nu"+DQWA%p,i(*p]rfd'OJ3)E Iqj~B1mJ#"M'>-(22 /ColorSpace << 4 [null null 388 0 R null null null 389 0 R null null 156 0 R endobj 231 0 R 218 0 R null 417 0 R null 418 0 R null 419 0 R null 420 0 R [7A\SwBOK/X/_Q>QG[ `Aaac#*Z;8cq>[&IIMST`kh&45YYF9=X_,,S-,Y)YXmk]c}jc-v};]N"&1=xtv(}'{'IY) -rqr.d._xpUZMvm=+KG^WWbj>:>>>v}/avO8 /StructParents 1 /A 483 0 R 0000004416 00000 n /Subtype /Type1 /Nums [0 [79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 346 0 R 83 0 R 84 0 R 347 0 R 84 0 R 0000000016 00000 n /CropBox [0.0 0.0 595.32 841.92] /Parent 4 0 R 315 0 R 316 0 R 317 0 R 318 0 R 319 0 R 320 0 R 321 0 R 322 0 R 323 0 R 324 0 R >> /Contents 74 0 R vbCHxTQ9p3^_]8DaU1+ ju_nKQj@lg~+}s]rqQ .%"Z xv|'l0l8j3%z|[8nW[U-XJy$E~qrI&tWF $1(KwJK.L,z>BiTgul*T&8C?ktQ-qFW~3IH`EZIGnU**4Fz2~b!oTb/Z % 0arm weather or cold, weather can cause efects on people1s perceptions and their abilities to ma!e, decisions. >> 30 462 0 R] 24 0 obj 0000002797 00000 n /Type /Annot /Type /Annot /Contents 60 0 R /TT1 40 0 R Clipping is a handy way to collect important slides you want to go back to later. 4 0 obj /Length 1007 /MediaBox [0.0 0.0 595.32 841.92] 2.Language Barriers: Barriers arising due to differences in languages, words meaning or pronunciation can create confusion among the people. /Rotate 0 /Kids [10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R 16 0 R 17 0 R 18 0 R 19 0 R] stream /Font << 4 0 obj /Rotate 0 It can also include the potential for interference during the communication. endobj 5 0 obj <> Effective communication entails the correct interplay of the following elements: 1. /Oslash /Ugrave /Uacute /Ucircumflex /Udieresis /Yacute /Thorn /germandbls /agrave /aacute << There is a pretty large communication, gap between children5s and parents, the reason is children5s ear their. /TT0 38 0 R /Adieresis /Aring /AE /Ccedilla /Egrave /Eacute /Ecircumflex /Edieresis /Igrave /Iacute %PDF-1.4 % /TT0 38 0 R Here are some examples of active listening in practice: If you work in marketing, you might engage in social listening to gather consumer data on social media platforms like Instagram and TikTok.. endobj /Type /Page Communication is 55 percent non-verbal, 38 percent vocal (tone and inflection), and 7 percent words, according to Albert Mehrabian, a researcher who pioneered studies on body language [2]. /Chart /Figure As a result of this analysis, 40 statements have been categorized under five factors: Positive communication, comprehension and expression,. << /ProcSet [ /PDF /Text ] /ColorSpace << /Cs1 7 0 R >> /Font << /TT1 8 0 R PEsob(v/ZJ)ncbwK 5uc([$aDH_8RY+)^/z)JiG).U7%( IX7m#@Afu3M%kgS?nPU6mFMr!NX**FDEF{_&(FRgra KQzJuw ~(=R P^dqar3!/B.PKnDDD ^`N]TDXXEsT.f f?zwuD!TMOorTGu=d]fC~an$Mn c"s!>LJM4C?}~&Oe*0?` S Cz)Gf~|vgf 25 0 obj It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. effectiveness is a lack of effective communication (Lutgen-Sandvik, 2010). &ot li!e, i someone as!s you or a glass o water and you, go away in silence, he won5t !now i you are went to get water or him or went, 6se o language is an important actor in communication, how one uses, the language, how he structures the sentences, use o grammar are essential in, misinterpretation o the message which hinders the, For e4ample read these two sentences and see how a diference o comma. /TT1 40 0 R Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION >> %o how one uses the language, Do you remember the 8rst time you any o your best riend; 0hat was, stupid or intimidating; (nitial thoughts that ran, communication process, it5s all about how the same, Consider there is a glass 8led hal with water is placed on the table, one, :aybe you thought that your uture best riend would, dressed conservatively wore gee!y glasses. /CropBox [0.0 0.0 595.32 841.92] 0000009493 00000 n Ethical and Unethical Communication This chapter explores the relationship of communication to ethics. /Im1 44 0 R /MediaBox [0.0 0.0 595.32 841.92] >> [ /ICCBased 9 0 R ] 0000008520 00000 n 16 0 obj endobj hDA0 n:UtCCDo_ BU&9Y]q6Hb&*d[=@ #)L>qyB.X(oB)~S[1R[ [M0 >> /MediaBox [0.0 0.0 595.32 841.92] 113 0 R 114 0 R 360 0 R 114 0 R 361 0 R null 115 0 R 362 0 R null 116 0 R /StructTreeRoot 5 0 R >> 477 0 R null 263 0 R 478 0 R 479 0 R 478 0 R null 264 0 R 480 0 R 264 0 R 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R Ones /Length 3175 /H /I >> /TT1 40 0 R /MediaBox [0.0 0.0 595.32 841.92] Kapur (2018) stated that communication takes place between people of various nationalities, religions, castes, creeds, races, ethnicities, and so on; in other words, when two people communicate. Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. /CS0 [/ICCBased 36 0 R] /TT2 51 0 R hWmo6Csl7quHA[,(7iR}Sb8,[bxY08if)0dsf^HhQ'f,qlqBLTyHIq.p` {E [8Ln?FfI1b*p98]- _X-,\/IG4s78G%MY m3*/-f4+|!3);ACg[$apdAOo2c4~ gmFF? , both within or outside the organi3ation can afect the, rom the picture that cultural diferences also, efects the communication. >> Communication in the workplace is critical to establishing and maintaining quality working relationships in organisations. endobj /CS0 [/ICCBased 36 0 R] 85 0 R 86 0 R 87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R uuid:78409e0a-8763-4482-bcca-422d9a2f81e8 This includes the environment it's given in, the conditions, and where and when the message is given. kfqk6]c!;ja>WfK7 k`hhPh0`Rh`hPh``2J40uu4&kXiI &A@s <7X^066\`*9 YTa|! j/fg65f mP Carefully created letters, reports, presentations or web pages, send the outside world an important message about the work and quality of the organization. 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R %PDF-1.6 Accessed February 3, 2022. 0000002633 00000 n 0000002992 00000 n /Font << stream endobj Every communication includes a sender and a receiver (addresser and addressee). 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R /Tabs /S Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the . << << /Length 13 0 R /Filter /FlateDecode >> You might host a gathering after to celebrate, send them photos of the engagement in a group chat, surprise them in conversation over dinner two weeks later, or post on social media. 0000002086 00000 n /Superscript /Span >> /Diagram /Figure 4.0,` 3p H.Hi@A> >> 15 0 obj It is a predictive model of communication and very descriptive also. >> The . >> 0000004901 00000 n /Tabs /S f ,TpHD?Rqg$C2A YX)&LE@ !fU endstream endobj 75 0 obj <>/OCGs[77 0 R]>>/Pages 68 0 R/Type/Catalog>> endobj 76 0 obj <>/Font<>>>/Fields 64 0 R>> endobj 77 0 obj <>>>>> endobj 78 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 79 0 obj [80 0 R 81 0 R] endobj 80 0 obj <> endobj 81 0 obj <> endobj 82 0 obj <> endobj 83 0 obj <> endobj 84 0 obj [/ICCBased 94 0 R] endobj 85 0 obj [352 0 459 0 0 0 727 269 454 454 0 0 364 454 364 0 636 636 636 636 636 636 636 636 636 636 454 454 0 0 0 545 0 684 686 698 771 632 575 775 751 421 455 693 557 843 748 787 603 0 695 684 616 732 684 989 0 615 685 0 0 0 0 0 0 601 623 521 623 596 352 623 633 274 344 592 274 973 633 607 623 623 427 521 394 633 592 818 592 592 525 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 596 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 818 0 0 0 0 0 0 636 1000 459 459] endobj 86 0 obj <> endobj 87 0 obj <>stream 0000002527 00000 n /MediaBox [0.0 0.0 595.32 841.92] /TT1 40 0 R The benefits of communication effectiveness can be witnessed in the workplace, in an educational setting, and in your personal life. >> /W 0 Stacks & Salwen, 2009, p. 223). 0000003530 00000 n hb```YBB eaIO c O6lHa\pa >> /TT3 39 0 R /StructParents 6 null 421 0 R null null 422 0 R null 423 0 R null 424 0 R null 20 476 0 R 21 474 0 R 22 474 0 R 23 472 0 R 24 472 0 R 1 0 obj [m|]g&wrO,]JHbn3+V`]hs'!QpFe{;iwy235dsP|N*eM!Q3`=!B4(]-uCj((ubds^ [~Yb~^Hq0gZ&u@_~#E^TAOl7`[n^0B 8r6X#/9HOb0Mkc*% ]P8R!^P/]RqZEigx"C)=Wx38Tuzd:T KrT.W6b. >> All communication involves eight steps, regardless of the form used. 2016-11-08T16:36:02+02:00 345 0 R] Positive body language is openyour posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod encouragingly. 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